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Cheaper insurance > Complaining about your insurance claim Call now 0860 22 12 58 Receive an online quote - let us call you - click here "I tried to claim and my insurance has not paid out - they have invalidated my insurance claim. What do I do? " If you find that your insurance claim has been rejected for whatever reason, find out why. Now use this information and let the insurer send you proof of the reason for rejection. Remember, if you did not submit correct and true details when you applied for the insurance, you may not have a foot to stand on, but if it was a mistake and you forgot about it, then perhaps you may try to complain to get your claim paid out. Reasons for rejection may include You misinformed the insurer where you lived You did not disclose previous accidents, even if it was not your fault You failed to disclose previous claims with other insurers You failed to disclose that you were rejected at another insurer You called in as someone else - please do not call in as your father or mother, even with his consent - this happens more often than what you may think You use the vehicle for business use, such as visiting clients, or collecting goods, and you only have private insurance, even if the vehicle is registered under your own name, the claim will get rejected. If you find that the insurer is unwilling to listen, then you may contact the Short-term Insurance Ombudsman The Short-term Insurance Ombudsman P.O. Box 32334 Braamfontein 2017 Tel: (011) 726 8900 Fax: (011) 726 5501 You may also want to contact The Financial Services Board Financial Services Board P.O. Box 35655 Menlo Park 0102 Tel: (011) 428 8000 Fax: (011) 347 0221 This page has been generated with the assistance of an insurance legal advisor, and all information is offered without warranty of any sort, and is subject to change without notice. Click here for an obligation free quote! Receive an online quote and get a further discount on your premiums. Contact our offices directly info@cheaperinsurance.co.za Contact dial direct telephonically Call center 0860 22 12 58 This site is not directly associated with Dial Direct but we are an affiliated insurance partner. Dial Direct insurance for one of the lowest insurance premiums. Cut out the insurance middle man and receive the best insurance quote.	Home page FAQ Complain to someone Receive your quote Why dial direct? No middleman Super low premiums Bucks back bonus Service & low excess Free benefits Why receive a dial direct quote online? Discounted premiums! Receive your quote Don't forget to add your site to the ezSearch business directory!